Released on: June 18, 2008, 5:58 am

Press Release Author: Drishti PR

Industry: Telecommunications

Press Release Summary: Drishti's communications suite applauded for its flexible
architecture, high business availability,security,future-proof
adaptability,need-based business packaging that yields quick return on investment
(ROI) for Contact Centers.


Press Release Body: GURGAON, HARYANA (JUNE 18, 2008) - Drishti-Soft Solutions
announced today that Technology Marketing Corporation's (TMC) Customer Interaction
Solutions magazine (www.cismag.com) has named DACXT Ameyo as a recipient of a 2008
IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been
the leading publication in CRM, call center and teleservices industries since 1982.

"At Drishti, we are working towards bringing a jaw-dropping price-performance
proposition to contact centers and enterprise who need feature-rich and flexible
IP-based technology infrastructure. Drishti offerings are aimed at becoming the de
facto communication technology for contact centers and enterprises in
rapidly-emerging countries. Our solutions not only solve our customer's most
ubiquitous problems, but also give them the ability to implement their innovative
ideas in practice with an adaptable, flexible technology platform. TMCNet's award
recognizes Drishti's efforts of creating and delivering world class communications
solutions to enterprises." says Ankur Sharma, Marketing Manager at Drishti.

DACX AmeyoT has been created with the philosophy of empowering Contact Centers and
Enterprises in the rapidly emerging countries to respond to their ever-changing
business needs, while providing the ultimate experience to their esteemed customers.
As Contact Centers and Enterprises evolve, organizations often need to go back to
the drawing board when new process requirements emerge. With DACX AmeyoT, the
migration effort will be seamless, and development, implementation and support costs
shall be considerably mitigated. DACX AmeyoT can be modeled according to the new
requirements with its SOA and MDA based architecture - enabling rapid development of
new capabilities and features in record time, and easy scalability with minimal
investments.

"The comprehensive communications suite has been designed with a view to offer
need-based business packages as per specific requirements of enterprises with
processes and business models across different verticals. This approach empowers
Contact Centers and Enterprises to extract the most from their technology while
keeping their technology costs manageable. For instance, a voice only Call Center
can go for a specific package, whereas a multi-media, distributed Contact Center can
go for another. Both have an option of availing additional capabilities as their
business demands evolve." Says Sachin Bhatia, co-founder and VP, Business
Development at Drishti.

DACX AmeyoT ensures business availability for Contact Centers and Enterprises so
that businesses are always accessible to their ecosystem comprising of customers,
partners, vendors and departmental units. It is already powering communications for
the world's largest jewellery network, and one of India's leading research and
advisory-based stock broking house. Additionally, it is catering to the
communication requirements of many contact centers in India, and other emerging
countries.

The 2008 IP Contact Center Technology Pioneer Award recognizes companies that have
created a groundbreaking, successful IP contact center product or service.

"Drishti-Soft Solutions has proven to our editorial team at Customer Interaction
Solutions that DACXT AmeyoT is a groundbreaking IP contact center technology.
DACXT AmeyoT has been designed with the needs of the contact center market in mind
and the potential of IP behind it and deserves this significant honor," said Nadji
Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction
Solutions. "With technology as the key to the success of any call center, it is my
pleasure to recognize Drishti-Soft Solutions for bringing advanced, pioneering
technologies to market while providing high quality and superior applications."

The IP Contact Center Technology Pioneer Award winners will be highlighted in the
July, 2008 issue of Customer Interaction Solutions magazine.

About Drishti-Soft Solutions Pvt. Ltd.
Drishti is a leading provider of Contact Center Software and Enterprise
Communications Suite. Drishti offers Communications Technologies that empowers
enterprises to dynamically manage Business Processes, Interactions, Workforce and
Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging,
Conferencing, Presence Management, and Application Collaboration), SOA (Service
Oriented Architecture), and SaaS (Software as a service).

With its comprehensive and adaptive communications solutions, Drishti powers
customer service, telemarketing & sales, collections, financial advisory, and many
such processes across various verticals such as Telecom, Technology, Financial
Services, Outsourcing and Travel & Hospitality. Please visit www.drishti-soft.com
for more information.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the
call/contact center, CRM and teleservices industries. CIS magazine has helped the
industry germinate, grow, mature and prosper, and has served as the leading
publication in helping these industries that have had such a positive impact on the
world economy to continue to thrive. Through a combination of outstanding and
cutting-edge original editorial, industry voices, in-depth lab reviews and the
recognition of the innovative leaders in management and technology through our
highly valued awards, Customer Interaction Solutions strives to continue to be the
publication that holds the quality bar high for the industry. Please visit
www.cismag.com .


Web Site: http://www.drishti-soft.com/

Contact Details: Drishti-Soft Solution
36, Sector 31
Gurgaon
Haryana-122001, India
Phone : +91-124-4771000
Email: pr@drishti-soft.com